Can't saving cmap as image in iPad

Having problems with IHMC CmapTools for the iPad? Think you have found a bug? Let us know!
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AndreaPajetti
Posts: 3
Joined: Mon Feb 01, 2016 3:54 pm

Can't saving cmap as image in iPad

Post by AndreaPajetti » Mon Feb 01, 2016 4:10 pm

Good morning
today my cmaptools for iPad has stopped saving my cmaps as image and sending by mail, by sms and so on. In the top-right corner, it shows me the three options (the chain, the photocamera and the head with maps) but, when i touch one of those, nothing happens!
Last week it worked, it has been working for months... but today it stopped.
What's happening?
Thank you
Andrea Pajetti

cmapadmin
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Posts: 567
Joined: Sat Dec 13, 2008 2:22 pm

Re: Can't saving cmap as image in iPad

Post by cmapadmin » Mon Feb 01, 2016 5:28 pm

Yes, there is a problem with the version that was released last week. We already submitted late last week a newer version with a fix to the App Store. As soon as Apple reviews and approves it, you will be able to download it. Sorry.

cmapadmin
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Posts: 567
Joined: Sat Dec 13, 2008 2:22 pm

Re: Can't saving cmap as image in iPad

Post by cmapadmin » Tue Feb 02, 2016 10:03 pm

A new version of CmapTools for the iPad with a fix for the export/share bug is now available for download from Apple's App Store.

cmapadmin
Site Admin
Posts: 567
Joined: Sat Dec 13, 2008 2:22 pm

Re: Can't saving cmap as image in iPad

Post by cmapadmin » Fri Mar 04, 2016 10:13 pm

Is it able to sync with the Cloud? You may need to provide the credentials of the in-app purchase again?

cmapadmin
Site Admin
Posts: 567
Joined: Sat Dec 13, 2008 2:22 pm

Re: Can't saving cmap as image in iPad

Post by cmapadmin » Sat Mar 05, 2016 10:34 am

Try re-entering your in-purchase credentials. Tap on the gear on the lower left of the screen.

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