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Can't saving cmap as image in iPad

Posted: Mon Feb 01, 2016 4:10 pm
by AndreaPajetti
Good morning
today my cmaptools for iPad has stopped saving my cmaps as image and sending by mail, by sms and so on. In the top-right corner, it shows me the three options (the chain, the photocamera and the head with maps) but, when i touch one of those, nothing happens!
Last week it worked, it has been working for months... but today it stopped.
What's happening?
Thank you
Andrea Pajetti

Re: Can't saving cmap as image in iPad

Posted: Mon Feb 01, 2016 5:28 pm
by cmapadmin
Yes, there is a problem with the version that was released last week. We already submitted late last week a newer version with a fix to the App Store. As soon as Apple reviews and approves it, you will be able to download it. Sorry.

Re: Can't saving cmap as image in iPad

Posted: Tue Feb 02, 2016 10:03 pm
by cmapadmin
A new version of CmapTools for the iPad with a fix for the export/share bug is now available for download from Apple's App Store.

Re: Can't saving cmap as image in iPad

Posted: Fri Mar 04, 2016 10:13 pm
by cmapadmin
Is it able to sync with the Cloud? You may need to provide the credentials of the in-app purchase again?

Re: Can't saving cmap as image in iPad

Posted: Sat Mar 05, 2016 10:34 am
by cmapadmin
Try re-entering your in-purchase credentials. Tap on the gear on the lower left of the screen.

Re: Can't saving cmap as image in iPad

Posted: Wed Mar 27, 2024 4:25 am
by janelancy
It seems like the version that came out last week has a glitch. An updated version with a bug patch was previously uploaded to the App Store towards the end of last week. You will have the opportunity to download it once Apple has reviewed and given their approval.
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