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Can't saving cmap as image in iPad

Posted: Mon Feb 01, 2016 4:10 pm
by AndreaPajetti
Good morning
today my cmaptools for iPad has stopped saving my cmaps as image and sending by mail, by sms and so on. In the top-right corner, it shows me the three options (the chain, the photocamera and the head with maps) but, when i touch one of those, nothing happens!
Last week it worked, it has been working for months... but today it stopped.
What's happening?
Thank you
Andrea Pajetti

Re: Can't saving cmap as image in iPad

Posted: Mon Feb 01, 2016 5:28 pm
by cmapadmin
Yes, there is a problem with the version that was released last week. We already submitted late last week a newer version with a fix to the App Store. As soon as Apple reviews and approves it, you will be able to download it. Sorry.

Re: Can't saving cmap as image in iPad

Posted: Tue Feb 02, 2016 10:03 pm
by cmapadmin
A new version of CmapTools for the iPad with a fix for the export/share bug is now available for download from Apple's App Store.

Re: Can't saving cmap as image in iPad

Posted: Fri Mar 04, 2016 10:13 pm
by cmapadmin
Is it able to sync with the Cloud? You may need to provide the credentials of the in-app purchase again?

Re: Can't saving cmap as image in iPad

Posted: Sat Mar 05, 2016 10:34 am
by cmapadmin
Try re-entering your in-purchase credentials. Tap on the gear on the lower left of the screen.