Problem installing CmapTools on Linux. I get libc.so.6 error

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cmapadmin
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Problem installing CmapTools on Linux. I get libc.so.6 error

Post by cmapadmin » Wed Mar 18, 2009 7:42 pm

I can't install CmapTools or CmapServer on Linux. It says, "grep: error while loading shared libraries: libc.so.6...".

The InstallAnywhere application that we use to install our programs has a known issue that causes it to fail for some configurations using FC5. The procedure to correct the problem is as follows:
1) Open a terminal to the directory containing the "LinuxCmapTools_v4.03_04-28-06.bin" file.
2) Type: cat LinuxCmapTools_v4.03_04-28-06.bin | sed "s/export LD_ASSUME_KERNEL/#xport LD_ASSUME_KERNEL/" > LinuxCmapTools.bin
*NOTE: After “#xport” and before “LD_ASSUME…”, there is only a single space.
3) Type: mv LinuxCmapTools.bin LinuxCmapTools_v4.03_04-28-06.bin
*NOTE: This operation is meant to overwrite the previous installer.
4) Type: chmod 755 LinuxCmapTools_v4.03_04-28-06.bin
5) Type: ./LinuxCmapTools_v4.03_04-28-06.bin

Now the installer should work as expected. Once the application is installed, repeat the above procedure for the following executables, replacing all occurances of "LinuxCmapTools_v4.0_04-28-06.bin" with the name of the executable, and each occurance of "LinuxCmapTools.bin" with the name of the executable, plus '1' (ie: CmapTools1).
CmapTools (located: /IHMC_CmapTools/bin/)
update (located: /IHMC_CmapTools/bin/)
Updater (located: /IHMC_CmapTools/bin/)
*NOTE: The 'U' for Updater is capitalized
Uninstall_CmapTools (located: /IHMC_CmapTools/UninstallerData/)
*NOTE: You can choose to not run the “Uninstall_CmapTools” file if you wish, or you can merely run it to see if it will work,
then “Cancel” out of it before actually uninstalling CmapTools.

...if you have CmapServer:
AdminTool (located: /IHMC_CmapServer/bin/)
CmapServer (located: /IHMC_CmapServer/bin/)
update (located: /IHMC_CmapServer/bin/)
Updater (located: /IHMC_CmapServer/bin/)
*NOTE: The 'U' for Updater is capitalized
Uninstall_CmapServer (located: /IHMC_CmapServer/UninstallerData/)
*NOTE: You can choose to not run the “Uninstall_CmapServer” file if you wish, or you can merely run it to see if it will work,
then “Cancel” out of it before actually uninstalling CmapServer.

Now each of the programs in the CmapTools installation should run as expected. We are already working to fix this problem on our end, so please look for the fix in a future release.

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