I installed CmapTools successfully but unable to open it.
i trying to open,but it display a blue box and seems that sth is loading, and after a few seconds, everything disappear.
I know the correct situation for the first-time opening should be like this: a blue box, loading, enter information of certification, programme open.
but my situation is: a blue box, loading, return to desk.
Openning problems
Forum rules
Before you post a problem or bug, please be sure you have included the version number of IHMC CmapTools, the operating system and version, the amount of RAM, and any other information that allows us to be able to replicate the problem you are having. (i.e. what were you doing when the problem occur? were you running another program (application) by the time you have the problem?)
Before you post a problem or bug, please be sure you have included the version number of IHMC CmapTools, the operating system and version, the amount of RAM, and any other information that allows us to be able to replicate the problem you are having. (i.e. what were you doing when the problem occur? were you running another program (application) by the time you have the problem?)
-
acanas
- Posts: 753
- Joined: Tue Mar 17, 2009 5:52 pm
Re: Openning problems
Hi,
Can you provide (a) information on the platform you are using, e.g. Windows 7, OS X, etc. (b) version of CmapTools, and (c) a copy of the log file (see viewtopic.php?f=3&t=65). We need more information to help you.
Can you provide (a) information on the platform you are using, e.g. Windows 7, OS X, etc. (b) version of CmapTools, and (c) a copy of the log file (see viewtopic.php?f=3&t=65). We need more information to help you.
-
F33
- Posts: 2
- Joined: Thu Jun 17, 2010 10:43 pm
Re: Openning problems
ok
a) My operating system is MS Win7, advanced home edition, 32-bit
b) The version of IHMC CmapTools is 5.03
c) My log files are in attachment
Thanks for helping^^
a) My operating system is MS Win7, advanced home edition, 32-bit
b) The version of IHMC CmapTools is 5.03
c) My log files are in attachment
Thanks for helping^^
- Attachments
-
- CmapToolsLogs.rar
- (37.05 KiB) Downloaded 227 times
-
Bhel123
- Posts: 1
- Joined: Sun Jun 20, 2010 3:13 pm
Re: Openning problems
Hi,
I'm also having the same opening problem after downloading Cmap tool.
When I clicked on the display a blue box, after a few seconds, everything disappeared.
I'm using Mac OS X 10.5.8. Thank you for your assistance.
Bhel
I'm also having the same opening problem after downloading Cmap tool.
When I clicked on the display a blue box, after a few seconds, everything disappeared.
I'm using Mac OS X 10.5.8. Thank you for your assistance.
Bhel
-
acanas
- Posts: 753
- Joined: Tue Mar 17, 2009 5:52 pm
Re: Openning problems
Try the latest Beta version, available at ftp://ftp.ihmc.us.
If you still have problems, can you please attach the log file? Also, what operating system/environment are you running?
If you still have problems, can you please attach the log file? Also, what operating system/environment are you running?