unable to open old cmap files

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cvera
Posts: 1
Joined: Fri Oct 13, 2017 1:07 pm

unable to open old cmap files

Post by cvera » Fri Oct 13, 2017 1:11 pm

I am on mac. Cmap version 6.02
I had some old cmaps that were created using older version of cmaptools. I used to be able to drag them to My Cmaps (Cmaps in my computer) and view them, but now whenever I tried to do so, I only got an error message. could anyone please help me?

screenshot attached.
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Screen Shot 2017-10-13 at 2.10.46 PM.png

cmapadmin
Site Admin
Posts: 656
Joined: Sat Dec 13, 2008 2:22 pm

Re: unable to open old cmap files

Post by cmapadmin » Fri Oct 13, 2017 2:42 pm

The Cmap format has not changed in many years. Can you send as an attachment to cmapsupport@ihmc.us one of the files so we can look at it?

lewmer
Posts: 1
Joined: Mon Oct 20, 2014 2:47 pm

Re: unable to open old cmap files

Post by lewmer » Tue Dec 05, 2017 5:22 pm

My MacBook Pro, on which I had several CMAP files, recently died. I used Time Machine to restore all of my files and applications to a new MacBook Air. Now I cannot locate my old files? Any thoughts about how to get my old CMAP files back?

cmapadmin
Site Admin
Posts: 656
Joined: Sat Dec 13, 2008 2:22 pm

Re: unable to open old cmap files

Post by cmapadmin » Tue Dec 05, 2017 10:23 pm

There should be a folder named "My Cmap" in your backup. Once you restore it, launch CmapTools, open the Preferences dialogue box (Edit->Preferences in Menu) and make sure that in the "General" tab, the root folder has the path of where your "My Cmaps" is located.

marinceron
Posts: 1
Joined: Wed Dec 20, 2017 6:40 pm

How to recover my CmapTools´files ?

Post by marinceron » Wed Dec 20, 2017 6:46 pm

I recently changed my computer. I did not take the precaution of saving the conceptual map files. Is there any way to recover them? I always thought that the files were saved in a cloud, this option is by default or should the files be saved in the cloud?

cmapadmin
Site Admin
Posts: 656
Joined: Sat Dec 13, 2008 2:22 pm

Re: unable to open old cmap files

Post by cmapadmin » Wed Dec 20, 2017 7:11 pm

If you had your Cmap stored in the Cmap Cloud (you were using the Cmap Cloud tab in the Views window) or in one of the IHMC CmapServers, they will still be there. They are not copied automatically to the Cmap Cloud or to the CmapServers.

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