line breaks not saved

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rkerner
Posts: 1
Joined: Fri Jan 19, 2018 10:41 am

line breaks not saved

Post by rkerner » Fri Jan 19, 2018 10:47 am

Hello!
First, thank you for your awesome work. I've been using cmaptools since I heard about it during my university time (7 yrs ago).

My current issue is, that I save my concept map, which has several nodes and edges with 2 line (multi-line) names. It looks fine when creating it, but after re-opening the concept map (save, close, open) and displaying/opening it on the web-viewer and web-editor the newlines are removed and there is also no whitespace. aren't line breaks stored? how can I create two-/multi- line text for node names and edges?

best regards,
René

cmapadmin
Site Admin
Posts: 626
Joined: Sat Dec 13, 2008 2:22 pm

Re: line breaks not saved

Post by cmapadmin » Sat Jan 20, 2018 9:18 am

Yes, a node (concept or linking phrase) can include line breaks. Can you send us an example? You can send us a link using the Cmap Viewer (in the Cloud) or email it to us at cmapsupport@ihmc.us.

Please be specific on which tools you are using and when the line breaks don't show (e.g. works ok with the desktop version but the line breaks don't show in the Cmap Cloud version) as from your email its hard to tell what steps you are following.

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