CmapTools App Crashing on iOS 11.3

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shawnyadav
Posts: 1
Joined: Fri Apr 20, 2018 7:25 am

CmapTools App Crashing on iOS 11.3

Post by shawnyadav » Fri Apr 20, 2018 7:27 am

The CmapTools was working smooth when my iPad Pro was on iOS 10. However upon updating to the latest iOS 11.3 now as I will open the app it only is displaying a white blank screen on startup and gradually after a while crash itself. Any solution?

Update: Upon an uninstall and reinstallation the app has been working just fine again, thanks for the solution cmapadmin :)

Shawn Yadav
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Last edited by shawnyadav on Mon Apr 23, 2018 3:10 am, edited 2 times in total.

cmapadmin
Site Admin
Posts: 622
Joined: Sat Dec 13, 2008 2:22 pm

Re: CmapTools App Crashing on iOS 11.3

Post by cmapadmin » Fri Apr 20, 2018 7:47 am

Hi,

We haven't had any reports of users having this problem. First recommendation would be to uninstall the App and install it again. If you have it syncing to the Cmap Cloud the Cmaps and resources would be reloaded.

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