CmapTools InstallAnywhere Fails on Windows 10 Pro

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MarkCPhinn
Posts: 1
Joined: Wed May 23, 2018 5:56 pm

CmapTools InstallAnywhere Fails on Windows 10 Pro

Post by MarkCPhinn » Wed May 23, 2018 6:17 pm

I am trying to install CmapTools on a HP Compaq 6000 Pro (3.16 GHz Intel Core 2 Duo E8500 with 4 GB RAM) running Windows 10 Professional (ver. 1803 OS Build 17134.8). I have Java SE Runtime Environment (JRE) 10.0.1 and Java SE Development Kit 9.0.1 installed. InstallAnywhere fails with the error pop-up

Unable to execute the desired program.

Please get another copy of the installer and try again.

I have downloaded at least five (5) copies of Win64CmapTools_v6.03_10-14-17.exe and two (2) copies of Win32CmapTools_v6.03_10-14-117.exe on Saturday, 19 May 2018, and today, 23 May 2018. All have failed with the same error displayed. The progress bar displayed by InstallAnywhere reaches 100% before it fails. What am I doing wrong?

marroyo
Posts: 65
Joined: Tue Mar 31, 2009 6:09 pm

Re: CmapTools InstallAnywhere Fails on Windows 10 Pro

Post by marroyo » Thu May 24, 2018 12:39 pm

Try the procedure described in the FAQ: Having problems installing CmapTools?.
Please, start with step 6.

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