Hello,
I'm a new user of CmapTools software.
I am currently implementing an HRIS for a large company.
This project has been going on for a few years and we want to bring a better visibility to the processes in place.
In this context I want to create a tree representing the files contained in a sharepoint.
I would like to formalize the tree to be able to communicate on it.
I want to export a Cmap file as an Image file. (.jpeg or .png)
However, when I do the export, an error message appears:
I think maybe this comes from the fact that the file is too heavy
Thanks for your help !
Export a Cmap file as an Image file : error
Forum rules
Before you post a problem or bug, please be sure you have included the version number of IHMC CmapTools, the operating system and version, the amount of RAM, and any other information that allows us to be able to replicate the problem you are having. (i.e. what were you doing when the problem occur? were you running another program (application) by the time you have the problem?)
Before you post a problem or bug, please be sure you have included the version number of IHMC CmapTools, the operating system and version, the amount of RAM, and any other information that allows us to be able to replicate the problem you are having. (i.e. what were you doing when the problem occur? were you running another program (application) by the time you have the problem?)
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Re: Export a Cmap file as an Image file : error
Could be. Can you send us a copy as an email attachment to cmapsupport@ihmc.us so we can take a look at it?
Could be that you need to increase the memory available for Java. The FAQ entry https://cmap.ihmc.us/docs/cmaptools-faqs#1-6 shows how to do it.
Could be that you need to increase the memory available for Java. The FAQ entry https://cmap.ihmc.us/docs/cmaptools-faqs#1-6 shows how to do it.
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Re: Export a Cmap file as an Image file : error
Thank you for your prompt response.
Initially I have this line from below:
lax.nl.java.option.java.heap.size.max = 536870912
Which I replaced by this line below:
lax.nl.java.option.java.heap.size.max = 805306368
I retried the export but it does not change and does not solve the error, I sent you by mail my preview screen.
Thank you!
Adrien
Initially I have this line from below:
lax.nl.java.option.java.heap.size.max = 536870912
Which I replaced by this line below:
lax.nl.java.option.java.heap.size.max = 805306368
I retried the export but it does not change and does not solve the error, I sent you by mail my preview screen.
Thank you!
Adrien
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- Site Admin
- Posts: 804
- Joined: Sat Dec 13, 2008 2:22 pm
Re: Export a Cmap file as an Image file : error
Can you check the logs to see if you get a Out of Memory error. This error seems to be always linked to memory issues.