Our new students are trying to set up CmapTools and they are getting an error when trying to connect to a Cloud Folder for the first time. They have installed CmapTools (Windows 64-bit v6.04) successfully. However, when the click Cmaps in the Cloud, then click the folder and select "Create my Cloud Folder for the first time" they receive the attached error message. I was able to replicate the issue with a fresh install. Is this a known issue? Is there a workaround?
The issue occurs on Windows 10 and 11. Attaching doesn't appear to be working here. Here is a link to a screenshot of the error message: https://i.imgur.com/zKz2qBO.jpg
Error connecting to Cloud folder for first time
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Before you post a problem or bug, please be sure you have included the version number of IHMC CmapTools, the operating system and version, the amount of RAM, and any other information that allows us to be able to replicate the problem you are having. (i.e. what were you doing when the problem occur? were you running another program (application) by the time you have the problem?)
Before you post a problem or bug, please be sure you have included the version number of IHMC CmapTools, the operating system and version, the amount of RAM, and any other information that allows us to be able to replicate the problem you are having. (i.e. what were you doing when the problem occur? were you running another program (application) by the time you have the problem?)
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Re: Error connecting to Cloud folder for first time
Its better if they go to https://cmapcloud.ihmc.us first and create their account. Then set the configuration in the CmapTools client to use the email and password used to create the account.
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Re: Error connecting to Cloud folder for first time
Good to know, thank you. This method worked in the past so we didn't know to update the directions. We will do that going forward.
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Re: Error connecting to Cloud folder for first time
My school assignment also requires using Cmap Tool. However, I oftentunnel rush encounter this error. Are there any new updates?
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Re: Error connecting to Cloud folder for first time
I can't find any new updates.impalablazer wrote: ↑Thu Dec 14, 2023 4:11 am My school assignment also requires using Cmap Tool. However, I often encounter this errorhappy wheels. Are there any new updates?
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