IHMC CmapTools & CmapServer Support Forum

Hello,

I apologize if this question is off topic
I recently submitted an CMapServer authorization request.
Because I didn't receive an acknoledge of the submitted requested, and because I don't know the exact email address of any reply I should receive.
I'm checking every day the blocked messages of my SPAM engine to see If I received an answer.
How do I know if my request has been processed?
Any indication of the typical response time for an authorization?

Thank you very much
francesco

Franceso,

Please post the request again. I'll monitor it and let you know when we approve it and let you know here.

As I wrote in other topic I'm unable to get authorization also. I'm done several new email addresses and none of them work.
It would be awesome if someone could resent or reset or something my registration for email that I really use (I guess that it would be good for IHMC also to people be able to use their real emails).

Did you fill the authorization request again? I've been monitoring the CmapServer requests and there are none pending.

I submitted again the request, thank you acanas.
Now the server properly notifies the submission by suggesting also to check the SPAM engine. Excellent !!
francesco

ERROR: We could not find in our records the email address you have entered.

And I have never got any emails when registering for plain cmaptools

OK, please submit it again and post an entry here indicating you did the post. I'll monitor and let you know if we receive the request.

I registerred AGAIN with new email account, and no emails from you.

I sent you an email to your forum's email address with the content of the authorization to download the CmapServer. However, we haven't seen your request. Other request show up daily, but not yours.

How about now?