Reset the mail used for cloud registration

Having problems with IHMC CmapTools in the Cloud? Think you have found a bug? Let us know!
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HenkNZ1
Posts: 2
Joined: Mon Sep 26, 2016 5:02 pm

Reset the mail used for cloud registration

Post by HenkNZ1 » Mon Sep 26, 2016 5:07 pm

OK, so I misspelled my e-mail address and now I have no way of resetting the Cmaps Cloud feature. Even a clean install did not help.
Ideas please?
Henk

cmapadmin
Site Admin
Posts: 664
Joined: Sat Dec 13, 2008 2:22 pm

Re: Reset the mail used for cloud registration

Post by cmapadmin » Mon Sep 26, 2016 6:39 pm

If you are using the Desktop version of CmapTools, making sure you have v6.02 and go to the Preferences and Cloud tab. You can change the email for your account.

If you just using the web version, create a new account with the correct account and let us know the wrong email so we can delete the account.

HenkNZ1
Posts: 2
Joined: Mon Sep 26, 2016 5:02 pm

Re: Reset the mail used for cloud registration

Post by HenkNZ1 » Tue Sep 27, 2016 4:40 am

Thanks, linked from laptop. Will check on iMac. Should work, thanks!

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