Sharing Folders
Forum rules
Before you post a problem or bug, please be sure you have included the version number of IHMC CmapTools, the operating system and version, the amount of RAM, and any other information that allows us to be able to replicate the problem you are having. (i.e. what were you doing when the problem occur? were you running another program (application) by the time you have the problem?)
Before you post a problem or bug, please be sure you have included the version number of IHMC CmapTools, the operating system and version, the amount of RAM, and any other information that allows us to be able to replicate the problem you are having. (i.e. what were you doing when the problem occur? were you running another program (application) by the time you have the problem?)
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- Posts: 7
- Joined: Tue Jun 05, 2018 7:50 am
Sharing Folders
Can only the author share a folder or CMap? Doesn't the administrator permissions allow sharing of folders?
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- Site Admin
- Posts: 809
- Joined: Sat Dec 13, 2008 2:22 pm
Re: Sharing Folders
Yes, Administrator permissions allow sharing. But make sure you are sharing a folder, not an alias or shortcut to the folder. If you have an alias or shortcut, create a folder inside it and share that new folder. This will be fixed soon.
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- Posts: 7
- Joined: Tue Jun 05, 2018 7:50 am
Re: Sharing Folders
Thank you for your response. We are using CMap Cloud and only the author is allowed to share the folder (not an alias or shortcut). Are there particular steps that we need to do in order to share the folder with someone else as an administrator but not an author of the folder?
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- Site Admin
- Posts: 809
- Joined: Sat Dec 13, 2008 2:22 pm
Re: Sharing Folders
Right-click on the folder, select Share, and make sure the user has Administrator permissions. But sharing with that user creates a shortcut in the Home Folder, and so they can't share that shortcut. They need to create a new folder within the shared folder and share that new folder.
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- Posts: 7
- Joined: Tue Jun 05, 2018 7:50 am
Re: Sharing Folders
OK. That does make sense now. Thank you.
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- Posts: 7
- Joined: Tue Jun 05, 2018 7:50 am
Re: Sharing Folders
We tried this and we can see the Share option now, however, an error msg comes up saying that the folder can not be shared. Is there anything else we can try? The fix will be very helpful to our school.
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- Site Admin
- Posts: 809
- Joined: Sat Dec 13, 2008 2:22 pm
Re: Sharing Folders
Send an email to cmapsupport@ihmc.us with your email address for Cmap Cloud and the folder you want to share. We'll look at it. If possible, send the emails of those you want to share it with. We'll make sure it works for you.