I just lost my map :((((

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rgbrgb
Posts: 1
Joined: Thu Oct 08, 2020 10:56 pm

I just lost my map :((((

Post by rgbrgb »

Hello. Me and some friends were working on a map and suddenly it got corrupted.
We cannot open it anymore, we cannot export it, we cannot

When I try to open it online, it loads forever and nothing happen.
When I try to open using the software, I get a "unexpected client error".

We lost our work (it was quite big) :(

Is there a chance I could recover it?
What should I do? Where do I begin?

Thanks
cmapadmin
Site Admin
Posts: 696
Joined: Sat Dec 13, 2008 2:22 pm

Re: I just lost my map :((((

Post by cmapadmin »

If the Cmap was being stored in your own computer (My Cmaps) you will need to retrieve it from your backup. If it was in the Cmap Cloud or one of IHMC's CmapServers, we can retrieve it from our backup. As it is, the file is probably corrupted and can't be recovered. Can't tell what went wrong.
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