Cmap Tools on MAC won't retain user details

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kenmacleod
Posts: 1
Joined: Tue Sep 08, 2009 1:40 am

Cmap Tools on MAC won't retain user details

Post by kenmacleod »

I am experiencing a really annoying problem that cmap tools asks me to register my details every time I start the program. How do I make it retain my info?

I am using Cmap Tools 5.03, Mac OS X Snow Leopard 10.6, Mac Pro 8GB RAM.
The popup that i get every time I start the program is as below

Image
bbmorales
Posts: 3
Joined: Thu Aug 13, 2009 8:15 am

Re: Cmap Tools on MAC won't retain user details

Post by bbmorales »

Hi.

I know you probably already did it, but I ask you anyway: did you tried to uninstall and re-install CmapTools?

I ask because it happened to me when Ifirst installed it on Windows XP.
Just uninstalled and reinstalled and everything went fine.

Good luck.
Sam
Posts: 1
Joined: Fri Sep 25, 2009 7:11 am

Re: Cmap Tools on MAC won't retain user details

Post by Sam »

I encountered the same problem. Reinstalled for a number of times. I suspected it was a permission problem so i specified the profile location to somewhere that i am sure i everybody can read and amend. Still keep on asking me again and again. And i suspected if the option of "remember the user session" asked in the install process is kind of inverted. So i tried to install with remember the session and forget the session and still both yield no solution. Really dont know wt happened and annoyed...
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