CMAPTOOLS extremely slow after version update of Feb. 14, 2019?

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shreveman
Posts: 7
Joined: Thu Dec 04, 2014 4:00 pm

CMAPTOOLS extremely slow after version update of Feb. 14, 2019?

Post by shreveman » Tue Feb 19, 2019 3:58 pm

I'm running CMAPTOOLS Version 6.03.01 on MacOS Mojave 10.14.3.

I had been using cmaptools for a few months on my Mac without problems. My last use of it was about 3 weeks ago. Yesterday, I opened my most recently created cmap and the app ran very slowly. Today I uninstalled cmaptools, downloaded the most recent version from your website and reinstalled it. The problem persists.

I also opened other cmaps and had the same slow response. If I click on a concept, it takes several seconds to be selected. Then if I click on another concept, it hangs up for a minute or longer. It even slows down switching to another app. Cmaptools has become unusable. Could it be related to the most recent update?

Thanks!

shreveman
Posts: 7
Joined: Thu Dec 04, 2014 4:00 pm

Re: CMAPTOOLS extremely slow after version update of Feb. 14, 2019?

Post by shreveman » Wed Feb 20, 2019 4:59 pm

UPDATE 2/20/2019: I see that there was a MacOS update to my Macbook on 2/10/2019. Could that have caused a problem with CMAPTOOLS?

cmapadmin
Site Admin
Posts: 686
Joined: Sat Dec 13, 2008 2:22 pm

Re: CMAPTOOLS extremely slow after version update of Feb. 14, 2019?

Post by cmapadmin » Fri Feb 22, 2019 12:12 pm

We haven't seen any issues regarding CmapTools and the latest Mojave updates. Are you running a lot of concurrent programs? May be a memory issue. E.g. running CmapTools and a VM such as VMWare on a 4GB machine makes it slow. The Activity Monitor can provide an idea of how much memory is being used.

shreveman
Posts: 7
Joined: Thu Dec 04, 2014 4:00 pm

Re: CMAPTOOLS extremely slow after version update of Feb. 14, 2019?

Post by shreveman » Tue Feb 26, 2019 3:19 pm

Thanks for your reply. The problem is no longer occurring. Whatever was causing the slowdown has apparently resolved itself. The only system change I made was to uninstall the dictation feature of MacOS because it seemed to use a fair amount of memory according to the Activity Monitor. I don't recall if I checked how CmapTools ran after uninstalling dictation.

FYI -- My Macbook Pro has 8GB of memory. I usually run several programs at once, including CmapTools, without problems. One of my programs runs under CrossOver, but again, I had not had any problems until last week.

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