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continued problems Windows 10 export of image

Posted: Sat Mar 02, 2019 5:47 pm
by up2above
Hi,

It looks like the problem with exporting (an image or anything else) on a Windows 10 machine remains a problem. Has any work been done on it or going to be done?

I did the basics of updating memory size:
lax.nl.java.option.java.heap.size.max=805306368

I have current hardware/software - my environment is:
CmapTools 6.03
Windows 10 Pro, 64 bit, Version 1803
OS build 17134.590
RAM: 16G
Intel 7 Core

Thanks,
Steve

Re: continued problems Windows 10 export of image

Posted: Tue Mar 05, 2019 1:02 pm
by cmapadmin
Does this happen even with small Cmaps (ie. one with a couple of concepts)?

Re: continued problems Windows 10 export of image

Posted: Tue Mar 05, 2019 1:04 pm
by cmapadmin
Does this happen even with small Cmaps (ie. one with a couple of concepts)? Can you share with us a Cmap that has problems (email it to cmapsupport@ihmc.us)?