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LoadLibrary failed with error 87

Posted: Tue Jan 05, 2021 10:16 am
by Peter
I have installed Cmaptools 6.04 on Windows 10 pro and i have problem with random crashes. Sometimes when just adding a node other time when clicking in the menu.

Error: LoadLibrary failed with error 87

I am connecting to the computer through Windows RDP. When i google the error i find other apps that have the same problem and it relates to dual graphic cards or remote desktop connections.

Any suggestions to prevent this error other then not using RDP i need to use it during corona.

Thanks Peter

Re: LoadLibrary failed with error 87

Posted: Tue Jan 05, 2021 12:43 pm
by cmapadmin
This seems to be an issue with your Windows graphics card driver and RDP, and is not specific to CmapTools.

The solutions suggested are:
1) update your graphics driver
- OR -
2) disable your graphics driver while using RDP (and re-enable when you are done)

Could you please try following the instructions here and let us know if it solves the issue:

https://knowledge.autodesk.com/support/ ... ssion.html

Thanks,

CmapSupport

Re: LoadLibrary failed with error 87

Posted: Tue Jan 05, 2021 6:37 pm
by Peter
Thanks for the tip.
No upgrade for my old graphics card so a decided to install Radeon beta driver from 2017 instead of Microsoft drivers and now it is working.