Mailing & Default directory problems

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Posts: 1
Joined: Wed Aug 18, 2010 4:57 am

Mailing & Default directory problems

Post by oelkuch »

Hallo dear community!

After installing the new Cmap Server (v5.04) on a fresh Windows Server 2008 R2 (1CPU/1GB RAM) installation I faced two new problems that I can't seem to fix.

Problem number one
At server startup the cmapserverlog reports a strange new error. That error never came up in our older installation (v.5.03.01) on Windows Server 2008
so it might eigther be a problem with R2 or the new version of Cmap.

PS::<init>: Successfully loaded EmptyCmapThumbnail.gif
(CLASS: nlk.resio.CMapServerShell METHOD: getServerAttributes LINE: 1099)
at nlk.resio.PrivServer.getDefaultHomeFoldersDirectory(
at nlk.resio.CMapServerShell.getServerAttributes(
at nlk.resio.CMapServerShell.registerServices(
at nlk.resio.CMapServerShell.main(
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(DashoA8113)
at com.zerog.lax.LAX.main(DashoA8113)
CMapServerShell::getServerAttributes: This cmapserver does not support a default home folders directory.

Problem number two
Beginning 2010/08/12 the feature to inform administrators via email reports erros. That happens on both installations.
Our exchange team ensured me that nothing changed in their configuration regarding mails from outside our network
and that the mails from Cmap really came from outside.

HTTPSocketsVersion: 4.0
(CLASS: us.ihmc.mail.Mailer METHOD: findMXServers LINE: 323)
DNS service refused [response code 5]
Could not send email notification to: (email changed)
Please check the configuration file and make sure that the value of '' contains a valid email address.
CmapServer started successfully.

Does anyone have an idea to solve these problems?

Thanks in advance!
Posts: 753
Joined: Tue Mar 17, 2009 5:52 pm

Re: Mailing & Default directory problems

Post by acanas »


Don't worry about the Home Folder, this is new code in the CmapServer for future functionality on the CmapTools client.

Regarding the Mail problem, we didn't make any changes between v5.03 and v5.04. Can you send me your configuration file? (you can send it by email, editing/changing any appropriate entries). Do you have a valid DNS entry? Seems like the DNS server you are using failed to resolve the entry. Maybe that has changed in your environment?
Posts: 753
Joined: Tue Mar 17, 2009 5:52 pm

Re: Mailing & Default directory problems

Post by acanas »

Check the following entry in your config file. Make sure it has the address of your name server.

# Host address of the name server used by some services (DTs) to
# resolve domain names for sending email notifications.

Notice that the error you are getting is "DNS service refused [response code 5]"
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